PRIVACY POLICY

Last updated: August 25, 2026

Neonight operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a shopping experience (the "Services").

Neonight is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us.

By using or accessing our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

Depending on how you interact with our Services and where you reside, we may collect or process the following categories of personal information, as permitted or required by applicable law:

• Contact information, including your name, email address, billing address, shipping address, and other information necessary to fulfill your order.
• Order and transaction information, including products viewed, added to your cart, purchased, returned, exchanged, or cancelled, as well as transaction details.
• Payment information, including payment method and transaction information. Payment card information may be processed directly by our payment providers.
• Communications, including information you provide when contacting us for customer support or other inquiries.
• Device information, including your IP address, browser type, device type, operating system, network connection, and other technical identifiers.
• Usage information, including information about how you interact with, browse, and use our Services.
• Marketing information, where applicable, including your preferences regarding communications and interactions with our marketing materials.

We do not intentionally collect more personal information than reasonably necessary to provide and operate our Services.

How We Collect Personal Information

We may collect personal information from the following sources:

• Directly from you, when you place an order, create an account, contact us, subscribe to communications, or otherwise provide information to us.
• Automatically through our Services, including through cookies and similar technologies.
• From service providers, such as payment processors, Shopify, shipping and fulfillment providers, analytics providers, and other technology providers.
• From third parties or business partners, where permitted by applicable law.

How We Use Your Personal Information

We may use your personal information for the following purposes:

Providing and Improving Our Services

We use personal information to:

• Process and fulfill orders.
• Process payments and transactions.
• Arrange shipping and delivery.
• Process returns, refunds, exchanges, and warranty requests.
• Provide customer support.
• Maintain and improve our website and Services.
• Remember preferences and improve your shopping experience.
• Provide product recommendations and relevant content.

Marketing and Advertising

Where permitted by applicable law and, where required, with your consent, we may use personal information to:

• Send promotional and marketing communications.
• Show advertisements for our products.
• Measure and improve advertising performance.
• Provide personalized advertising based on interactions with our website, products, or marketing materials.

You may unsubscribe from promotional email communications at any time by using the unsubscribe option included in our marketing emails.

Security and Fraud Prevention

We may use personal information to:

• Detect and prevent fraud.
• Protect our customers and Services.
• Authenticate accounts and transactions.
• Investigate potentially fraudulent, illegal, unsafe, or malicious activity.
• Maintain the security of our website and Services.

Legal and Compliance Purposes

We may use personal information when necessary to:

• Comply with applicable laws and regulations.
• Respond to valid legal requests or governmental authorities.
• Protect our legal rights.
• Enforce our Terms of Service and other policies.
• Investigate or resolve disputes.

How We Share Personal Information

We may share personal information with third parties when necessary to operate our business and provide the Services.

These parties may include:

• Shopify, which provides the ecommerce platform that powers our store.
• Payment processors that process payments and transactions.
• Shipping and fulfillment providers that help us deliver orders.
• Technology and service providers, including hosting, analytics, customer support, fraud prevention, and cloud storage providers.
• Marketing and advertising partners, where permitted by applicable law.
• Business partners and affiliates, where applicable.
• Government authorities, courts, regulators, or legal professionals, when required or permitted by law.
• Other parties with your consent or at your direction.

We do not sell your personal information for money in the traditional sense. However, depending on your location and applicable law, certain advertising or analytics activities may be considered a "sale" or "sharing" of personal information. Where applicable, you may have the right to opt out of such processing.

Shopify

Our store is hosted on Shopify.

Shopify may collect and process personal information relating to your access to and use of our Services in order to provide and improve its services.

Information submitted through our store may be transmitted to and processed by Shopify and other service providers, including providers located in countries other than your country of residence.

For more information about how Shopify handles personal information, please review Shopify's Privacy Policy.

Cookies and Similar Technologies

We may use cookies, pixels, tags, and similar technologies to operate our website, remember preferences, understand how visitors use our Services, analyze website traffic, prevent fraud, and support marketing and advertising activities.

Depending on where you reside, you may have choices regarding certain cookies and similar technologies.

You may also be able to manage cookies through your browser settings.

Disabling certain cookies may affect the functionality of some parts of our website.

Third-Party Websites and Links

Our Services may contain links to third-party websites, applications, or services.

If you follow a link to a third-party website, you should review that party's privacy policy and terms.

Neonight is not responsible for the privacy, security, content, or practices of third-party websites or services that we do not control.

Children's Privacy

Our Services are not intended for children under the age of majority applicable in their jurisdiction.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided us with personal information, please contact us at neonight_1@hotmail.com so that we can review and take appropriate action.

Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide our Services, fulfill transactions, maintain business records, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.

The retention period may vary depending on the type of information and applicable legal requirements.

Your Privacy Rights

Depending on where you live and subject to applicable law, you may have certain rights regarding your personal information, including:

• The right to access your personal information.
• The right to request correction of inaccurate information.
• The right to request deletion of your personal information.
• The right to request a copy of your personal information.
• The right to object to or restrict certain processing.
• The right to withdraw consent where processing is based on consent.
• The right to opt out of certain marketing or targeted advertising activities.
• The right to lodge a complaint with an applicable data protection authority.

These rights are not absolute and may be subject to applicable legal exceptions and requirements.

To exercise an applicable privacy right, contact us at:

neonight_1@hotmail.com

We may need to verify your identity before processing certain requests, as permitted or required by applicable law.

We will respond to valid requests within the timeframe required by applicable law.

European Economic Area and United Kingdom

If you reside in the European Economic Area or the United Kingdom, you may have additional rights under applicable data protection laws, including rights to access, correction, deletion, restriction of processing, data portability, objection to processing, and withdrawal of consent where applicable.

You may also have the right to lodge a complaint with your local data protection authority.

International Data Transfers

Because we operate an online store and use service providers located in different countries, your personal information may be transferred to, stored in, or processed in a country other than the country where you reside.

Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, Services, legal requirements, or regulatory obligations.

When we make changes, we will update the "Last updated" date at the beginning of this Privacy Policy.

We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy, our privacy practices, or your personal information, please contact us exclusively by email:

Neonight
Email: neonight_1@hotmail.com

We do not provide customer support by telephone.